Fanshaw Books
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BUYER'S Guide

Welcome to the Fanshaw Books Ltd buyers guide. This guide attempts to answer some of the questions you may have about using our site. If you have any queries which are not answered either here or in our terms and conditions please contact us.

This buyers guide covers all titles posted to the site. The aim is to take buyers through each stage of the Fanshaw Books Ltd purchasing process. It is designed to be used in conjunction with our full Terms and Conditions which cover all usage of our site.

NOTE : All sales are firm, products cannot be returned unless faulty.

  1. SELECTING BOOKS AND QUANTITY

    Simply click on the book title to bring up a title information window, this window will give you information on the contents, format and sales terms of the title.

  2. FOR MORE INFO

    To obtain further information on the selected title please click the 'more info' button.

  3. ADDING BOOKS TO YOUR CART

    To add a book title to your shopping cart simply enter a quantity in the 'order quantity' field.

  4. VIEWING YOUR CART

    Click on 'view cart' found on the main menu to the left of the screen. Here you will be able to see the contents of your cart, change the quantity ordered and remove items. Please click NEXT

  5. INVOICE AND DELIVERY DETAILS

    The default registration address will be automatically imported. If you wish to change either delivery/invoice address please do so at this point (your original registration information will not be affected) Once you are happy with your delivery/invoice information click 'next' to move on to the next screen.

  6. DELIVERY CHARGES

    UK
    Orders of £150 net upwards free delivery to any UK address
    Orders between £100-£150 net we will add a £10 carriage charge. This will show on your order details.
    NO ORDERS UNDER £100 WILL BE ACCEPTED

    OVERSEAS
    Minimum Order £150 net delivered free to a UK shipper

  7. PAYMENT DETAILS & OTHER PAYMENT METHODS

    New customers will be issued with a proforma invoice, once your order has been processed. On receipt of the proforma invoice, please call 020 7281 9387 with credit card details.

    Customers with agreed credit terms will be sent an invoice once the order has been processed and delivery arranged.

  8. ORDER CONFIRMATION

    You will receive an email confirmation to your specified email address.

Thank you for using the Fanshaw Books Ltd service.

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