General Data Protection Regulation
Compliance and Policy Statement
Fanshaw Books Ltd are committed to protecting your privacy. We only use the information we collect about you to process and deliver orders safely and to provide a more personalised shopping experience. We may also use it to tell you about changes in our services or about special offers we think you'll find valuable.
General Data Protection Regulations Statement
- By placing an order or signing for a Newsletter, I give my consent to Fanshaw Books Ltd to hold and process my personal data for the purposes of the mail order services you provide both by mail order and digitally.
- My permission may of course be withdrawn at any time by contacting Fanshaw Books Ltd on 020 7281 9387
- Without permission, I understand that Fanshaw Books Ltd do not sell, trade or rent your personal information to others.
- I understand that Fanshaw Books Ltd will act as necessary to comply with any legal obligation.
- I understand that Fanshaw Books Limited's website provides for the security of users by enabling the encryption of data transmitted between Fanshaw Books Limited and my web browser during an SSL/TLS encrypted session (look for the padlock).
The Site is not intended for children under the age of 18. It does not knowingly collect personal information online from visitors in this age group, and we will delete information from a person in that age group as quickly as possible upon receipt of notice that such information has been collected.
If you have any questions regarding privacy issues after consulting this page, please contact us at:
Fanshaw Books Ltd
Old Station House
7a Coppetts Road
What information is collected and how is it used when I visit Fanshaw Books Online?
Our Site automatically recognizes the home server of visitors. We may use this information to help diagnose problems with our server and to administer the Site.
We receive and store certain types of information whenever you interact with us. Our website automatically receives and records certain "traffic data" on our server logs from your browser including your IP address, cookie information (see below), and the page you requested. We use this information to help diagnose problems with our servers, analyse trends and administer the Site.
What are "Cookies" and how are they used?
What information do you collect when I place an order, or request other information?
When placing an order for merchandise or for general information, we request and collect as necessary your: e-mail address, name, street address, delivery address if different, postcode, telephone number and credit card number and expiration date (orders only).
We may use this information for limited purposes, including recordkeeping, editorial and feedback purposes, content improvement, or to customize the content and layout of the Site. We may also send out e-mails with news, products, offers, surveys or promotions that we believe may be of interest to you. Personally identifying information voluntarily provided to us by you may be added to our databases and used for future contact regarding updates to the Site or new services provided by us. From time to time, we may need to contact you concerning information you submitted to us. You agree that we may use the personal information voluntarily provided by you for us to contact you.
Except as specifically set forth herein, any personally-identifying information that you provide to us through the Site will not be disclosed to other third-party entities not affiliated with us except that certain personally-identifying information may be shared with Fanshaw Books Ltd. Additionally, our personnel and authorised consultants and/or contractors may have access to your information if necessary in the normal course of our business.
How will we use the information you provide?
The information you supply to us is added to our customer database. You may receive periodic mailings from us about new products and services, discounts, special promotions or upcoming events. If you do not want to receive such mailings from us, please contact us at the address, telephone numbers, fax number or e-mail above and specify "Please remove from mailing list" in your communication along with your exact name and address and customer reference number or postcode.
Should Fanshaw Books Ltd merge with, acquire or be acquired by another business entity, some or all of your information could be transferred to the other entity. We may disclose your personal information when Fanshaw Books Ltd believes it is necessary to comply with any applicable law, regulation, legal process or government request or to protect against harm to the rights, property or safety of Fanshaw Books Ltd, our customers or the public as required or permitted by law.
We periodically email our customer list about new products and services, discounts, special promotions or upcoming events. If you do not wish to receive such emails in the future, simply click the "unsubscribe" link on any promotional email you receive from us.
How will my telephone number be used?
Fanshaw Books Ltd will contact you by telephone only in the event that the need arises to communicate with you directly regarding the processing of your order or enquiry.
Telephone numbers are not shared with third parties.
How will my credit card number be used?
You credit card number and expiration are used to process your current transaction.
For your security and ours, we do not store credit card information on our online server.
Updates to our policy.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our Website to notify you of these changes and provide you with the ability to Opt-out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have security measures in place in our physical facilities to protect against the loss, misuse or alteration of information under our control.
Third Party Websites.
We are committed to protecting the privacy of children. The Site is not designed or intended to attract children under the age of 18. We do not collect personally identifiable information from any person we actually know is under the age of 18.
Confidentiality and Security.
We use modern technology to protect the information you submit. All personally identifiable user information is stored on secured servers and behind a firewall. However, no security system is completely impenetrable, so we cannot guarantee the absolute security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. We are not responsible for the security of information transmitted via the Internet.